Mamaway Reviews
Mamaway Customer Reviews (6)
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About Mamaway.com.au Popular Products and Services?
Mamaway.com.au is an award-winning pregnancy and breastfeeding label that offers stylish maternity, breastfeeding, and baby garments and accessories as well as baby carriers and breastfeeding essentials. The company was established in 2003 and offers a comprehensive, hypoallergenic product line, including products for pregnant women, new mums, babies and toddlers. These products have been certified by independent, specialist testing organizations for their design quality.
The popular products and services include maternity bras, seamless bras, sleep bras, maternity panties, pants & leggings, pyjamas, feeding pillows & covers, core support belts, baby clothing, swaddle sleep sack, and toddler pillows. The website also has a blog section that provides useful information related to pregnancy.
The customer reviews for Mamaway are mixed. Some customers have praised the quality of the products and the fast shipping. They have found the maternity wear to be very reliable, good quality, and comfortable. The belly belt has been particularly appreciated for its comfort and support. However, some customers have expressed dissatisfaction with the customer service and the quality of certain products like the nightwear.
Please note that this information is based on the available online reviews and may not represent the complete range of products and services offered by Mamaway. For the most accurate and up-to-date information, it is recommended to visit the official website of Mamaway.
Is there a customer review for Mamaway.com.au?
Mamaway.com.au has received mixed reviews from customers. Some customers have praised the quality and fast shipping of the products. They found the maternity wear to be reliable and the delivery to be quick. The belly belt and bras were particularly appreciated for their comfort and support.
However, some customers have expressed dissatisfaction with the customer service and return policy. There were complaints about the difficulty in getting a refund and the lack of response from customer service. Some customers also mentioned that the fabric quality of certain products was not up to the mark, with issues such as lint appearing after a single use.
Overall, the reviews suggest that while many customers have had a positive experience with Mamaway.com.au, others have faced challenges, particularly with customer service and product quality. It's recommended to consider these reviews when making a purchase decision.
Are there any customer reviews for Mamaway?
Mamaway has a variety of products, and the reviews vary depending on the product. For instance, the Mamaway Postpartum Belly Band has a rating of 4.3 out of 5 based on 446 global ratings on Amazon. One customer praised it as the "best band ever for c-section recovery," while another found it "bulky and uncomfortable." The Mamaway Pregnancy Belly Support Band has a rating of 4 out of 5 based on 149 global ratings. A satisfied customer described it as "perfect to support my growing belly," but another customer was disappointed, stating it "barely covers any of the tummy." There was also a negative review on Facebook about the Mamaway Ultra Silky Crossover Bra, with the customer complaining about the quality. Please note that these are just a few examples, and the overall customer experience may vary.
How do I return an item to Mamaway?
To return an item to Mamaway, follow these steps:
- Request a return within 30 days of the order date.
- Contact Mamaway's customer service via FB messenger or submit an online form so they can confirm a few things with you.
- Pack the product(s) with the packing slip and attached labels/tags in the box/package of the original product(s).
- Address the package to Mamaway LLC, Returns Department, 807 Airport Access Road, Unit D, Traverse City, MI 49686.
Please note that customers are responsible for the cost/postage for all returns with the exception of faulty items. Mamaway does not provide any exchange service on international orders placed on this website. As Mamaway is not liable for the loss of any product being returned, it is recommended that you return using registered mail, and let them know your tracking information once you send back the return. Please ensure your packing slip and attached labels/tags are included in the package.
Items must be returned unused, unopened and undamaged, with all tags attached and the original packaging included. For reasons of hygiene & safety, Mamaway is not able to accept the return of opened disposable items (pads, bed liners, wipes, underwear) and briefs unless faulty. They don't accept any change of mind return on sale/ discounted items unless faulty. When they receive your returned parcel, they will inspect the condition of the items before proceeding to reimburse the returned items. Items in an unsaleable condition will not be accepted for return and will be returned to you at your own expense.
Please note the shipping fee is not refundable. Any discount codes/ reward points applied to your purchase will be removed and no longer redeemable. The refund may take 5-10 working days from reception of your return at their warehouse and will be made via the original payment method as purchased. An email notification will be sent to you once the refund has been processed. If you would like a return on the style purchased as part of one of their promotions (ex. 50% off Any 3, buy 2 get 3rd free) then they consider the item you choose to keep as being the full price item if not meet the promotion requirement.